Terms of Purchase

Terms of Purchase for Online and In-Person Psychological Services

1. Introduction

These Terms of Purchase govern your access to and use of the psychological services provided by A2Z Balance (hereinafter referred to as “the Provider”). By purchasing services, you agree to these terms.

2. Service Description

The Provider offers a variety of psychological services both online and in-person, including but not limited to: Individual Therapy Hypnotherapy Mindfulness for Resilience and Well-Being (for groups) Mindfulness-Based Stress Reduction (for groups) Mindfulness-Based Cognitive Therapy Mindful Leadership Mindful Communication Emotional Intelligence

3. Confidentiality

a. The Provider is committed to maintaining the confidentiality of your personal information and therapy sessions. All information shared during sessions will be kept private and secure, except in cases where disclosure is required by law (e.g., risk of harm to self or others, suspected abuse, or court orders).

b. Sessions may be recorded for training or quality assurance purposes, but only with your prior consent, and all recordings will remain confidential and destroyed after use.

4. Non-Disclosure Agreement

a. Both parties agree not to disclose any proprietary or confidential information shared during sessions to third parties without prior written consent, unless required by law.

b. This non-disclosure obligation shall survive the termination of services.

5. Payment and Refund Policy

a. Payment for services is due at the time of service unless otherwise agreed upon.

b. Cancellations must be made at least 24 hours in advance to avoid being charged for the session. Refunds will be provided for cancellations made in accordance with this policy.

6. Limitation of Liability

The Provider will not be liable for any indirect, incidental, or consequential damages arising from the use of services. Your use of services is at your own risk.

7. Governing Law

These Terms of Purchase shall be governed by and construed in accordance with the laws of Greece.

8. Changes to Terms

The Provider reserves the right to modify these Terms of Purchase at any time. Any changes will be communicated to you, and continued use of services will constitute acceptance of the updated terms. 9. Contact Information For any questions or concerns regarding these Terms of Purchase, please contact info@a2zbalance.com. By purchasing services, you acknowledge that you have read, understood, and agree to these Terms of Purchase.